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A Culture of Coaching: The Challenge of Managing Performance for Long-Term Results

Pre Reading (10 points)
Questions based on the Abstract and Par.1
1. a. According to the author, what is the goal of any organization?
Many organizations are interested in improving the ability of their managers to effectively coach their employees, both to improve their current performance and prepare them for future roles.

1. b. What course of action should be taken in order to achieve this goal? (note: please refer to specific actions)
a. Coaching must become part of the organization's identity by including it in core competencies and behavior expectations.
b. Strategic goals must reinforce this culture.
c. processes and resources must be provided to assist effective coaching.
d. a true commitment to feedback. 